Contact Us

The Welcoming Center for New Pennsylvanians

One Penn Center
1617 John F. Kennedy Boulevard, Suite 555
Philadelphia, PA 19103
Telephone: (215) 557-2626
Facsimile: (215) 557-2825

Delaware County Office:

7000 Walnut Street
Upper Darby, PA 19082
Telephone: (610) 734-7715


A Note About Contacting Us:

Please note that we can serve you best if you contact only one staff member. If you are not sure of the best person to contact, please email

Peter Gonzales, President and CEO

Phone number: (215) 557-2626
 Email Peter

Anne O'Callaghan, President Emeritus

Phone number: (215) 557-2626
 Email Anne

Miranda Berger, Employment Specialist

Direct number: (215) 557-2870  Email Miranda 

Amanda Bergson-Shilcock, Vice President of Policy and Evaluation

Direct number: (215) 557-2835
Email Amanda

Bahiya Cabral-Johnson, Director of Programs

Direct number: (215) 557-2868
Email Bahiya

Kesha Carter, Instructor

Direct number: (215) 825-7770
 Email Kesha

Fabiola Castellaños-Gasper, Employment Intake Coordinator

Direct number: (215) 557-2847
 Email Fabiola

Talease Cleveland, Compliance Manager

Direct number: (215) 557-2558
 Email Talease

Natalie Cramer, Small Business Development Coordinator

Direct number: (215) 557-2826
Email Natalie

Grace Croke, Intake Support

Direct number: (215) 825-7761
 Email Grace

Janice Darab, Office Administrator

Direct number: (215) 557-2856
 Email Janice

Frances Heron, Lead Instructor

Direct number: (215) 557-2869
Email Frances

Jesse James, Instructor/Tutor Coordinator

Direct number: (215) 825-7760
 Email Jesse

Judy Johnson, Director of Education and Training

Direct number: (215) 557-2589
 Email Judy

Igal Kabak, Employment Specialist

Direct number: (215) 557-2853
 Email Igal

Norman Koerner, Instructor

Direct number: (215) 825-7770
 Email Norman

Prakash Higgins, Case Manager/Advocate

Direct number: (215) 557-2841
 Email Prakash

Herman Nyamunga, Director of Global Enterprise Hub & Small Business Development

Direct number: (215) 825-7767
 Email Herman

Louise Pangborn, Director of Institutional Advancement

Direct number: (215) 557-2858
 Email Louise

Manuel Portillo, Director of Immigrant Professionals Program 

Direct number: (215) 825-7765
Email Manuel

Nicole Pumphrey, Director of Strategic Partnerships

Direct number: (215) 825-7763
 Email Nicole

Eric Rosenfeld, Instructor

Direct number: (215) 557-2830
Email Eric

Nora Telles, Case Manager/Advocate

Direct number: (215) 557-2830
 Email Nora

Desirée Welborn Wayne, Consultant

Direct number: (215) 557-2550
 Email Desirée

Rosemary Santos, Philly Fellow

Direct number: (215) 557 -2845 Email Rosemary

Elizabeth Wang, Education and Career Advisor

Direct number: (215) 825-7769
 Email Elizabeth